What kind of drivers license do I require to drive in the UAE and does it have to be an International License?

1. For UAE Resident Visa Holders: A valid UAE Driving License

2. For Visitors (on visit/transit visa) from GCC Countries: A valid GCC country driving license.

3. For visitors from all other countries other than GCC countries (on visit/transit) : a valid international driving license.

How long do I have to be driving in order to be permitted to rent a car?

1. Clients are required to be in possession of a valid driving license for a period of at least one year and must be over the age of 21 years.

What insurance options are available?

1.Collision Damage Waiver is a comprehensive insurance cover available to the client, which includes 3rd Party insurance and Public liability cover. This option is available from as little as 25/- AED per day (based on the vehicle type) and waives all charges in the event that the vehicle suffers damage by way of an accident or otherwise, provided all other conditions of the rental agreement are complied with. Please note that a pre-requisite to a damage claim is the accompaniment of a Police Report.

Should you decide not to purchase CDW, you will be liable to pay an excess charge depending on the vehicle rented in the event of an accident, where you are at fault.

2.Personal Accident Insurance is a cover which provides compensation to the occupants of the vehicle in the event of physical injuries/death.

What do we do in the case of an accident?

1: In the unforeseen circumstances of your vehicle being involved in an accident please note that the vehicle should not be moved from the point of the accident or damage, except in the case where the damage is minor and the vehicle is causing an obstruction to the traffic. You will then call the police and remain with the vehicle in order to obtain a police report to be submitted to Thrifty Car Rental so that an insurance claim can be made. Please notify the nearest Thrifty office of the incident and they will facilitate any replacement vehicle that may be required.

Important note: Failure to obtain a police report means that no claim can be made against the insurance policy, therefore the client is liable to pay for the full cost of repair even if CDW cover has been taken. It is the hirers responsibility to provide a complete police report. In the case that an initial CID report is provided by the police, the customer has to follow up and obtain the final police report.

What do we do in the case of a breakdown?

1: Thrifty Car Rental offers you 24hr breakdown and roadside assistance. In the event that you may require any assistance, you can contact your nearest Thrifty counter or our 24hr branch at the Dubai International Airport (Tel. 04-2245404).

What about traffic violations, such as speeding?

1: Most roads in U.A.E. are radar controlled and it is in your interest to adhere to the speed limits which are clearly sign posted. These range from 60 to 120 km/ph depending on where you are driving.

Is parking available and are there any procedures?

1: Parking in Dubai and its surrounds is readily available, although it is important to note that most street parkings fall under municipality
jurisdiction and therefore have a fee. This charge is from 1/- AED upwards and is payable at the parking meter, which is orange in colour and located on the walkway parallel to the road. It is important to note that should you park without displaying your paid parking slip on the dashboard of the car, it will be considered a parking violation and you may be liable for fine. Under cover parking is also available at most major shopping centres free of charge.

 Who can rent from Thrifty and what is the minimum period of rental?

1: Hirers should be atleast 21 years of age and should hold a valid UAE driving license (atleast for 12 months) incase of a Residence Permit holder and an International License incase of a Tourist Permit. The minimum rental period is 24 hours from the time of renting.

 What does Thrifty require from me for a car hire?

1. Copy of Passport with visa page.

2. Copy of your valid UAE driving license/International License as mentioned above and

3. Your Credit Card imprint as security.

If I am on a tourist visa what document do I require for car hire?

1: Copy of Passport with visa page, Copy of International License and a valid credit card imprint as security.

 Can I drive the hired vehicle outside UAE?

1: Renters are not permitted to take the vehicle outside UAE. It is possible to take the vehicle to Oman, etc. provided prior approval is
granted by Thrifty. Please contact our rental counters for procedure and charges.

 What should I do during an accident?

1: Hirers are requested not to move the vehicle or tamper with the damage in case of an accident and to inform the Police at Tel. No. 999 and obtain a Police Report. Inform the nearest Thrifty Counter or Representative on whose request you can make yourself available on a specific date and time or immediately, with the police report for a replacement/repair of the vehicle as per seriousness of the accident.

What are the optional equipments I can avail from Thrifty?

1: Renters can request for a child seat which will be charged on a daily basis as per the prevalent rate at the time of rental subject to availability.

 Can I have an additional driver (Spouse or Friend)?

1: Hirer can request to add an additional driver, provided however a copy of the valid driving license of the additional driver is furnished. However the hirer is responsible for the the acts/omissions of the additional driver.

 Can I avail one way rental?

1: Hirer can avail one way rental inside UAE, however they will be charged an additional nominal fee for the drop off.