Lease Coordinator (Operations) Location: Dubai and Northern Emirates Openings: 1


Roles and Responsibilities:

* Ensures all service and maintenance bookings are executed and completed daily.

* Handles the day-to-day transactions of all drivers assigned. Ensures these are recorded in the VMS app.

* All the ready lease vehicles are returned within 48 hours after completion of service and maintenance job.

* Ensures all jobs required for the vehicles collected from customers are addressed. Coordinates with SMR team to ensure this.

* Prepares Drivers ratings and overtime of all drivers assigned.

* Forwards repair estimates to customers or company coordinator.

* Forwards all fine details to the concerned customers or company coordinator.

* Collects customer documents (DPDS) from customers and coordinators when expired.

* Follow up with concerned department for out of service vehicles.

* Attends calls and emails of clients and resolves their concerns and inquiries.

* Handles emergency cases for customers assigned.

* Audits and checks drivers transactions in the VMS applications and flags off any discrepancies.


Monthly Reports:

* Prepare and Maintain Drivers Log sheet and Ratings

* Prepare and Maintain Drivers Overtime Sheets